The driver presses Need help.
He picks what broke (tire, repair, tow or more) and can add a photo. His place on the map comes with it, and the office hears it right away.
What it saves youThe calls to find out where he is and what broke.
A truck breaks down. Send help in one step.
Upways Rescue gets a broken down truck a shop, a tow or a mobile mechanic.
$14.99a truck a month$12.99 from 11 trucks, $9.99 from 51
What Rescue does for you.
Help near the truck, best first.
Truck shops, tows and mobile mechanics around the truck, ranked by what matters on a semi: open now, real reviews, a phone that answers, and a Truck verified mark for places that work on trucks. Places closed for good and car shops drop out.
What it saves youScrolling a directory and calling shops that are closed or only fix cars.
Help for Sarah KimTRK-207 · Engine overheat
- Mobile diesel mechanic13 mi · Open now · ★ 4.6 (212 reviews)Truck verifiedComes to you
- Truck shop6 mi · Open now · ★ 4.1 (27 reviews)
- Heavy tow21 mi · Open 24 hours · ★ 4.8 (88 reviews)Truck verifiedComes to you
Left out: 1 closed for good, 1 car repair shop
Send help in one step.
Pick the help, choose Comes to you, Drive-in or a tow, and send. The driver gets the address, the phone number and the directions, in words that say who is coming.
What it saves youThree phone calls and a text with an address.
Sarah KimTRK-207 · Engine overheat · I-55 S at Pulaski Rd
Mobile diesel mechanic · 13 mi
Sarah's phoneYour mechanic is on the wayStay with your truck.
Everyone sees the same step.
Needs help, Help on the way, On site, Resolved. The office, the driver and the owner see each step change at the same moment, with the time help gets there. On iPhone it stays on the lock screen.
- Needs help
- Help on the way
- On site
- Resolved
What it saves youThe "where is the mechanic?" calls, on both ends.
Every driver reads it in his own language.
The driver's rescue screen, his pushes and his lock screen come in English, Spanish, Russian, Ukrainian, Polish, Punjabi or French. Each person picks his own.
What it saves youMix ups on the side of the road.
EnglishYour mechanic is on the wayStay with your truck.
Talk to the driver inside the rescue.
Every message about a breakdown sits in one thread with the rescue number on it, beside his other chats with the office.
What it saves youLooking through texts on three phones to see what was said.
Receipts and records without the chase.
The driver snaps the receipt. It lands in Expenses as To pay back, then Paid back. Every breakdown stays on record with the truck, the driver, what broke and what it cost.
What it saves youReceipts lost in the cab, and guessing what a truck really costs you.
With Freight
With Freight, the load knows.
When a truck on a load breaks down, the load shows the rescue, and the delivery's new arrival time counts the repair. Rescue and Freight together are 20% off.
What it saves youWorking out a new ETA by hand before you call the broker.
Also in Rescue
Documents that remind you
CDL, medical card, registration and insurance with their dates. Upways reminds before they expire.
Accident reports
The driver reports an accident from his phone with photos. It is filed with the truck and the driver.
A dashboard for breakdowns
Trucks on the road, rescues this month, the average time to get help there and what it cost.
The office phone
Dispatchers and owners follow every rescue and every truck from the Upways app.
Rescue, or calling around.
| The job | Calling around | Upways |
|---|---|---|
| Find help | Search a directory or the web and call shop after shop to see who is open and works on semis. | Shops, tows and mobile mechanics around the truck, ranked: open now, reviews, Truck verified. |
| Know where the truck is | Ask the driver for the mile marker and the exit. | His place on the map comes with the request. |
| Send help | Call the shop, then text the driver an address. | One send. The driver gets the address, the phone number and the directions. |
| Follow it | Call the shop and the driver for updates. | The office, the driver and the owner see the same step, live, with the time help gets there. |
| The driver's language | Whatever language the dispatcher speaks. | His screen in his language, one of seven. |
| Receipts | A paper receipt in the cab, often chased for weeks. | Snapped on the phone, filed in Expenses as To pay back. |
| The record | Notes in a spreadsheet, if anywhere. | Every breakdown with its truck, driver, time and cost. |
Built for how trucking works now.
14 days free
Try Rescue for 14 days with a card on file. Cancel online before it ends and you pay nothing.
The office is free
Rescue and Freight are priced per truck. Owners, dispatchers and office staff do not count.
Month to month
No setup fee and no long contract. Cancel online in Billing any time.
Apps for the whole team
An iPhone app for drivers, one for the office on the move, and one for owner operators.
One system, not three
Freight, Rescue and Spot share the same drivers, trucks, documents and expenses. Add one later and everything carries over.
Your company only
Every table is locked to your company at the database, so nobody else can read your data. Two step sign in, and the owner can require it for the office.
Questions
How does a driver get help on a breakdown?
He presses Need help and says what broke. The office sees the truck, picks a shop, a tow or a mobile mechanic nearby, and sends it in one step. The driver, the office and the owner then see every step until the truck is rolling.
How does the free trial work?
You get 14 days free with a card on file. We email you at least 3 days before the first charge with the date and the amount. Cancel online before it ends and you pay nothing.
What counts as a truck?
A driver on the road in your company. Owners, dispatchers and office staff are free. The more trucks you have, the lower the price per truck.
Which phones does it work on?
iPhone, through the Upways app. The office works in any modern browser on a computer. There is no Android app yet.
Try Upways free for 14 days.
- Month to month
- Cancel online any time
- Office seats free on Rescue and Freight